Privacy Policy
Last updated: 29 December 2025
This Privacy Policy explains how Relevium Health (Pty) Ltd, Registration Number K2014/183889/07 (“we”, “us”, “our”) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA).
1. Personal Information We Collect
- Name and contact details
- Delivery address
- Order and transaction details
- Technical information such as IP address and browser type
2. Purpose of Processing
- Processing and delivering orders
- Customer service and communication
- Legal and regulatory compliance
- Fraud prevention and website security
3. Sharing of Information
We may share personal information with trusted third parties where necessary, including:
- PayFast – payment processing
- Fastway Couriers – delivery services
- Website hosting and IT service providers
We do not sell personal information.
4. Data Security
We implement reasonable technical and organisational measures to protect personal information.
5. Data Retention
Personal information is retained only for as long as necessary for the purposes set out in this policy or as required by law.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
7. Cookies
This website may use cookies to enhance functionality and user experience. You can manage cookies through your browser settings.
8. Contact
Email: [email protected]
